Online Retention Specialist Report: Case studies and data analysis
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Authors
Academic Affairs
Office of Online Learning
Advisors
Issue Date
2016-09-12
Type
Accreditation document
Keywords
Citation
Abstract
Table of Contents
Description
The online retention specialist’s role at Wichita State is to support fully-online students
in their pursuit of a fully-online degree. Throughout the semester, students are provided
support, resources, and solutions to any questions or concerns they have as they move
through their curriculum.
Through the use of Blackboard Analytics, the online retention specialist tracks each
student’s online activity every week. These students are pursuing online degrees in
Nursing, Dental Hygiene, Criminal Justice, Aging studies, Sociology, Women’s studies,
and General Business. The online retention specialist monitors four Blackboard
Analytic variables; course accesses, minutes spent logged in, number of interactions
after logged in, and number of submissions. If a student is displaying low online activity
(they are significantly lower than the class mean) they are contacted and offered
support.
Publisher
Wichita State University