New supplier relationships: Homophily's impact on trust and governance

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Authors
Hochstein, Bryan W.
Giunipero, Larry C.
Nagel, Duane M.
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Issue Date
2017
Type
Conference paper
Keywords
Buyer-Supplier relationships , Trust , Governance , Homophily
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Citation
Hochstein, B. W., Giunipero, L. C., & Nagel, D. M. (2017). New supplier relationships: Homophily's impact on trust and governance. In Simon, L. R. (Ed.), Proceedings from the National Conference in Sales Management, 32, 48-50. https://pse.org/wp-content/uploads/2024/08/2017-Proceedings-Combined-04.18.2017-compressed-1.pdf
Abstract

Most prior research on buyer-supplier relationships focuses on established relationships and neglects newer, earlyphase relationships. Moreover, while buyer-supplier exchanges provide economic value, the social component often defines the relationship. The current research fills a void in the literature by focusing on newer relationships and assessing the impact of two social dimensions (buyer-supplier homophily and salesperson liking) on both trust and governance structure. Findings from two empirical studies provide support for the positive impact of homophily (value similarity) and salesperson liking on trust in early-phase relationships. Interestingly, homiphily is found to be more impactful on trust than liking in these relationships.

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Description
2017 NCSM Paper Abstracts. Presented in the Thursday 8:30-9:50 a.m. session (April 20) at the 2017 National Conference in Sales Management.
Part of volume 32 of the Proceedings from the National Conference in Sales Management. These proceedings “contain articles and abstracts of presentations made at the 2017 Conference held April 19-21” in St. Louis.
Past NCSM conference proceedings can be found here: https://pse.org/ncsm/history/
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Proceedings from the National Conference in Sales Management
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