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Information technology competency in SMEs: An examination in the context of firm performance

Pett, Timothy L.
Wolff, James
Perry, John T.
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2010-09-04
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Article
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Keywords
Information technology competency,Small business,SMEs,Small and medium-sized enterprises,Firm performance
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Citation
Pett, T. L., Wolff, J., & Perry, J. T. (2010). Information technology competency in SMEs: An examination in the context of firm performance. International Journal of Information Technology and Management, 9(4). https://doi.org/10.1504/IJITM.2010.035462
Abstract
The ability to use information technology for business process improvement, in the facilitation of information gathering for better decision-making, and otherwise enhancement of firm performance has long been the realm of large firms. However, with declining costs, enhanced computing power, and faster internet connectivity small and medium-sized enterprises (SMEs) may be able to create and develop an effective information technology competency. In this study, we examine the notion of information technology competency to determine its usefulness with respect to SMEs. Specifically, Tippins and Sohi's (2003) information technology competency construct is replicated and applied in a SME environment. This application allows us to test whether there is a relationship between a SME's information technology competency and firm performance. Data from a sample of SMEs indicate that information technology competency is applicable to the SME context and has a positive relationship with firm performance. The results offer support for the idea that the measures and effects of information technology competency are relevant to the study of small and medium enterprises.
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The article can be found here: https://www.inderscienceonline.com/doi/abs/10.1504/IJITM.2010.035462
Publisher
Inderscience Publishers
Journal
International Journal of Information Technology and Management
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PubMed ID
ISSN
1461-4111
1741-5179
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