Predicting global satisfaction ratings of quality health care among trauma patients: Testing a structural equation model

Loading...
Thumbnail Image
Issue Date
2009-05
Embargo End Date
Authors
Berg, Gina M.
Advisor
Burdsal, Charles A.
Citation
Abstract

Background: Patient satisfaction has been debated as an indicator of quality hospital care. It is debated in the literature as to whether or not patients can accurately judge technical quality of healthcare services. Purpose of the Study: The purpose of the study was to determine if patients’ perceptions of interpersonal care are related to or influence patients’ perceptions of technical care.

Table of Content
Description
Thesis (Ph.D.)--Wichita State University, College of Liberal Arts and Sciences, Dept. of Psychology
publication.page.dc.relation.uri
DOI