Exploring older persons use of computer-mediated communication technologies

Abstract

Older persons receiving services in community settings, rather than Nursing Homes, are at risk of social isolation. Computer mediated communication offers technological resources which recipients of Home and Community-Based Services (HCBS) might use to reduce their social isolation. The present study involved personal interviews with 40 HCBS-customers regarding their interest in communicating with members of their social networks, and using computers. After watching a videotape illustrating PointerWare- an easy-to-use computer interface that allows older persons to communicate with families and friends - 85% said they wanted to use computer to communicate. Current computer users were significantly less lonely than non-users.