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dc.contributor.authorGhorbani, Majid
dc.contributor.authorLiao, Yuan
dc.contributor.authorCaykoylu, Sinan
dc.contributor.authorChand, Masud
dc.identifier.citationGhorbani, Majid; Liao, Yuan; Caykoylu, Sinan; Chand, Masud. 2013. Guilt, shame, and reparative behavior: the effect of psychological proximity. JOURNAL OF BUSINESS ETHICS, v.114:no.2:311-323en_US
dc.descriptionClick on the DOI link to access the article (may not be free).en_US
dc.description.abstractResearch has paid scant attention to reparative behavior to compensate for unintended wrongdoing or to the role of emotions in doing the right thing. We propose a new approach to investigating reparative behavior by looking at moral emotions and psychological proximity. In this study, we compare the effects of moral emotions (guilt and shame) on the level of compensation for financial harm. We also investigate the role of transgressors' perceived psychological proximity to the victims of wrongdoing. Our hypotheses were tested through a scenario based questionnaire on a sample of 261 participants. Analyses indicate that (1) guilt has a stronger effect on the level of compensation than shame; (2) psychological proximity influences the level of guilt, shame, and compensation; and (3) shame interacts with psychological proximity to predict compensation, whereas guilt mediates the relationship between psychological proximity and compensation.en_US
dc.relation.ispartofseriesJournal of Business Ethics ;v.114:no.2
dc.subjectConstrual level theoryen_US
dc.subjectEmotional ethicsen_US
dc.subjectEthical decision makingen_US
dc.subjectPsychological proximityen_US
dc.subjectReparative behavioren_US
dc.subjectUnintended transgressionen_US
dc.titleGuilt, shame, and reparative behavior: the effect of psychological proximityen_US
dc.description.versionPeer reviewed
dc.rights.holderCopyright © 2012, Springer Science+Business Media B.V.

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