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dc.contributorWichita State University. Department of Physician Assistanten_US
dc.contributor.authorCecil, Denise Wiggintonen_US
dc.date.accessioned2012-03-13T21:59:17Z
dc.date.available2012-03-13T21:59:17Z
dc.date.issued1998en_US
dc.identifier16370995.0en_US
dc.identifier8908762en_US
dc.identifier.citationHealth communication. 1998; 10(2): 125-49.en_US
dc.identifier.issn1041-0236en_US
dc.identifier.urihttp://dx.doi.org/10.1207/s15327027hc1002_2en_US
dc.identifier.urihttp://hdl.handle.net/10057/4842
dc.descriptionClick on the DOI link below to access the article (may not be free).en_US
dc.description.abstractThe purpose of this study is to continue the application of the relational communication approach for describing physician-patient control patterns and provide initial exploration into the implication of these control behaviors on patient satisfaction and compliance. Videotaped family medicine clinical visits were analyzed with Rogers and Farace's (1975) Relational Communication Control Coding Scheme. In addition, telephone surveys were conducted with patients 2 to 3 weeks after the clinical visit to assess levels of patient satisfaction and compliance. Transactional results indicated physicians manifested more control submission, whereas patients engaged in greater control dominance. The resulting outcomes of control behaviors showed an increase in patient compliance when physicians exhibited less control assertiveness and patients showed less control submission. An increase in patient satisfaction was found when physicians showed less control dominance.en_US
dc.format.extent125-49en_US
dc.language.isoengen_US
dc.publisherRoutledgeen_US
dc.relation.ispartofseriesHealth Communicationen_US
dc.relation.ispartofseriesHealth Communen_US
dc.sourceNLMen_US
dc.titleRelational control patterns in physician-patient clinical encounters: continuing the conversationen_US
dc.typeArticleen_US
dc.coverage.spacialUnited Statesen_US
dc.description.versionpeer revieweden_US
dc.rights.holderCopyright © Routledgeen_US


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