Browsing MAN Research Publications by Title
Now showing items 60-64 of 64
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Using the End-User Computing Satisfaction (EUCS) instrument to measure satisfaction with a Web site
(Wiley, 2005-05)The purpose of this study is to revise and revalidate the End-User Computing Satisfaction (EUCS) instrument to measure satisfaction with a Web site from a usability perspective. This study is especially important given the ... -
When and why does relative leader-member exchange enhance service performance?: The roles of self-efficacy, team commitment, and multifoci team-level differentiation
(Emerald Publishing, 2019)Purpose: This paper aims to examine the mediating roles of self-efficacy and team commitment in linking service employees’ relative leader-member exchange (RLMX) with customer service behaviors and also the moderating roles ... -
When organizational politics matters: The effects of the perceived frequency and distance of experienced politics
(SAGE Publications, 2017-12-01)Drawing from literature linking organizational politics with effects of challenge or hindrance stressors, this study investigated the effects of the frequency and psychological distance of positive and negative conceptualizations ... -
Which type of advisors do family businesses trust most? An exploratory application of socioemotional selectivity theory
(2014-06-08)In this article, we introduce socioemotional selectivity theory (SEST) from psychology to the family business literature. Applying the theory to family businesses, we argue that a family business's age influences whether ... -
Which type of advisors do family businesses trust most? An exploratory application of socioemotional selectivity theory
(SAGE Publications, 2015-09)In this article, we introduce socioemotional selectivity theory (SEST) from psychology to the family business literature. Applying the theory to family businesses, we argue that a family business's age influences whether ...