Enhancing an organization's output through re-engineering of administrative processes
Kanan, Mohammad A.
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Kanan, M.A. (2020). Enhancing an organization's output through re-engineering of administrative processes. Proceedings of the 2020 IEMS Conference, 26, 14-23.
This research implements a descriptive approach in preparing a theoretical framework for reengineering administrative processes. The objective of this work is to identify the administrative processes to be considered and to quantify the benefits of applying the re-engineering processes. A field study was performed to determine the feasibility of applying the proposed framework in companies operating in Jeddah, Kingdom of Saudi Arabia. The study included a selected sample of projects from various service and manufacturing sectors. The results supported the need for re-engineering the administrative processes to help achieve tangible improvements in efficiency, productivity, and profitability.
Published in SOAR: Shocker Open Access Repository by Wichita State University Libraries Technical Services, December 2022.
The IEMS'20 conference committee: Wichita State University, College of Engineering (Sponsor); Gamal Weheba (Conference Chair); Hesham Mahgoub (Program Chair); Dalia Mahgoub (Technical Director); Ron Barrett-Gonzalez (Publications Editor)