New support for the research process: Desktop delivery of microform content
William H. Weare JR. (2010) New Support for the Research Process: Desktop Delivery of Microform Content, Journal of Access Services, 8:1, 1-16, DOI: 10.1080/15367967.2011.530530
While trying to access microform content, patrons at the Christopher Center for Library and Information Resources at Valparaiso University were often hampered by unfamiliar equipment, temperamental software, and a puzzling file management system. In an effort to address these problems, the Access Services Department launched a pilot program for the electronic delivery of microform content. It was decided to discontinue the self-service model and design a system in which patrons could request specific items from the microform collection, which would then be retrieved and scanned by the staff and made available electronically through the interlibrary loan client. After describing the problems a typical user might encounter with the existing system, the author explains the solution piloted by the library, outlines the policies and procedures, reviews the outcomes, and finally draws attention to the considerable potential of such a service.
Click on the DOI to access this article at the publisher's website (may not be free)
Preprint of the article is available in SOAR.
Showing items related by title, author, creator and subject.
Martin, Charles L. (EMERALD GROUP PUBLISHING LIMITED, 2012)Purpose - This "viewpoint" article aims to chronicle the history and evolution of the Journal of Services Marketing from 1987 through 2011, from the vantage point of Professor Charles L. Martin, who served on the journal's ...
Strategic Engagement and Planning; Office of Special Programs (Wichita State University, 2021-06-14)
Weare, William H., Jr.; Langendorfer, Jeanne M. (North American Serials Interest Group, Inc., 2010-04-09)This presentation described the problems library users experienced trying to scan and save or print microform images at Valparaiso University. Complex, difficult to use equipment and software, unfamiliar formats, and file ...