Browsing William H. Weare, Jr by Type "Book chapter"

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    • Qualitative content analysis: A reflection 

      Moffett, Paul; Weare, William H., Jr. (ACRL, 2020-10-13)
      Like many public services librarians, we spend much of our time focused on improving service quality. We think of excellent service quality as meeting or exceeding customer expectations consistently over time. One approach ...

    • Succession planning in academic libraries: A reconsideration 

      Weare, William H., Jr. (Emerald Group Publishing Ltd., 2015-11-24)
      It has been widely projected in the library literature that a substantial number of librarians will retire in the near future leaving significant gaps in the workforce, especially in library leadership. Many of those ...