Now showing items 9-22 of 22

    • Library instruction and student engagement in the age of Google 

      Weare, William H., Jr.; Kowalsky, Michelle (LOEX Press, 2010)
      A typical library instruction session generally includes demonstrations of how to use the library catalog, how to access information via library-provided electronic resources, and how to use the electronic journal list. ...
    • Moving forward: The next-gen catalog and the new discovery tools 

      Weare, William H., Jr.; Toms, Sue; Breeding, Marshall
      This article explores two emerging solutions -- next-gen catalogs and discovery products. A next-gen catalog provides an intuitive interface designed in accordance with current web standards. It incorporates features such ...
    • New support for the research process: Desktop delivery of microform content 

      Weare, William H., Jr. (Taylor & Francis, 2010)
      While trying to access microform content, patrons at the Christopher Center for Library and Information Resources at Valparaiso University were often hampered by unfamiliar equipment, temperamental software, and a puzzling ...
    • Peer review of teaching 

      Alabi, Jaena; Weare, William H., Jr. (Communications in Information Literacy, 2014)
      Many academic librarians who provide library instruction have never received formal training in educational theory and methods. To bridge this gap and improve the teaching skills of instruction librarians, some academic ...
    • Preparing for renovation: Estimating shelf occupancy to inform decision making regarding the redevelopment of library space 

      Weare, William H., Jr.; Moffett, Paul; Cooper, John P. (Routledge, 2016)
      University Library at Indiana University-Purdue University Indianapolis is in the process of repurposing space currently occupied by the print collection. To prepare for further reallocation of library space, reliable ...
    • Qualitative content analysis: A reflection 

      Moffett, Paul; Weare, William H., Jr. (ACRL, 2020-10-13)
      Like many public services librarians, we spend much of our time focused on improving service quality. We think of excellent service quality as meeting or exceeding customer expectations consistently over time. One approach ...
    • Service philosophy statements in academic libraries: A qualitative content analysis 

      Moffett, Paul; Weare, William H., Jr. (Routledge, 2018)
      Some academic libraries use service philosophy statements to strengthen the quality of their service culture. A service philosophy statement communicates directly to users what they can --and should -- expect from the ...
    • Service philosophy statements in practice: Motivation, authorship, and impact 

      Moffett, Paul; Weare, William H., Jr. (Johns Hopkins University Press, 2022-10-03)
      To improve customer service, some academic libraries have used a service philosophy statement to foster a shared understanding of service standards. The authors conducted semi-structured interviews with heads of public ...
    • Space and place: a study of a specialized service desk 

      Bankston, Sarah; German, Elizabeth; Hebert, Shelby; Laddusaw, Sierra; Watts, John; Weare, William H., Jr. (Emerald Group Holdings Ltd., 2022-02-10)
      Purpose: This study examines the activities of a specialized service desk and provides guidance on conducting an analysis of the activities. The authors wanted to know what is essential in terms of expertise, staffing, ...
    • Succession planning in academic libraries: A reconsideration 

      Weare, William H., Jr. (Emerald Group Publishing Ltd., 2015-11-24)
      It has been widely projected in the library literature that a substantial number of librarians will retire in the near future leaving significant gaps in the workforce, especially in library leadership. Many of those ...
    • The federated search solution 

      Weare, William H., Jr. (Linworth Publishing, Inc, 2010-09-01)
      Federated search provides a single search interface that allows users to search multiple online resources simultaneously—subscription databases, library catalogs, and other electronic resources—with one query that returns ...
    • We deliver: Overcoming microform collection access issues with electronic delivery 

      Weare, William H., Jr.; Langendorfer, Jeanne M. (North American Serials Interest Group, Inc., 2010-04-09)
      This presentation described the problems library users experienced trying to scan and save or print microform images at Valparaiso University. Complex, difficult to use equipment and software, unfamiliar formats, and file ...
    • Web search field trip: Find it on the web with field searching 

      Weare, William H., Jr.
      The author describes the functionality of field searching, a search technique which locates specific terms in a specific field. The author points out field searching options available via the advanced search page of the ...
    • What ‘open to the public’ means at IUPUI 

      Weare, William H., Jr. (2013-09-01)
      The article presents the author's views on the move of Indiana University-Purdue University Indianapolis' (IUPUI) University Library which opened its doors to the public. He states that IUPUI's University Library is an ...