• Login
    View Item 
    •   Shocker Open Access Repository Home
    • Engineering
    • Industrial, Systems, and Manufacturing Engineering
    • Journal of Management and Engineering Integration
    • Volume 12 (2019)
    • Journal of Management and Engineering Integration, v.12 no.1
    • View Item
    •   Shocker Open Access Repository Home
    • Engineering
    • Industrial, Systems, and Manufacturing Engineering
    • Journal of Management and Engineering Integration
    • Volume 12 (2019)
    • Journal of Management and Engineering Integration, v.12 no.1
    • View Item
    JavaScript is disabled for your browser. Some features of this site may not work without it.

    Exploratory analysis of the Malcolm Baldrige National Performance Excellence Award model

    View/Open
    article (400.6Kb)
    Date
    2019-06
    Author
    Tettey, Anyama
    Gholston, Sampson
    Mesmer, Bryan
    Metadata
    Show full item record
    Citation
    Tettey, A., Gholston, S., PhD., & Mesmer, B., PhD. (2019). Exploratory analysis of the Malcolm Baldrige National Performance Excellence Award Model. Journal of Management & Engineering Integration, 12(1), 71-77,70A.
    Abstract
    This paper conducts exploratory statistical analysis to assess trends in scores for the Malcolm Baldrige National Performance Excellence Award Model (MBNQA). The analysis identifies significant differences and similarities across sectors of examiner scores for the award program. The paper makes use of real consensus and site visit scores data collected over 11 years period, 2007-2017, from a States' Performance Excellence Award program to conduct the analysis. There are 2 parts to the study. In the first part, the authors use descriptive statistics and various univariate parametric procedures to observe differences/ similarities in variability and mean scores over the period of the study. The results show that the variability in the scoring approaches across sectors were not statistically different. The mean consensus scores, however, were statistically different from the mean site visit scores. The second part of the study uses multivariate analysis to assess any significant difference in means between award winners and non-award winners for the consensus and site visit scores. The results show a significant difference between award winners and non-award winners for all 7 category scores using the site visit data but a different pattern for the consensus scores. The study confirms examiner consistency and reliability, as well as the need for all applicants to be given a site visit tour during the award program.
    Description
    Published in SOAR: Shocker Open Access Repository by Wichita State University Libraries Technical Services, November 2022.
    URI
    https://soar.wichita.edu/handle/10057/24252
    Collections
    • Journal of Management and Engineering Integration, v.12 no.1

    Browse

    All of Shocker Open Access RepositoryCommunities & CollectionsBy Issue DateAuthorsTitlesSubjectsBy TypeThis CollectionBy Issue DateAuthorsTitlesSubjectsBy Type

    My Account

    LoginRegister

    Statistics

    Most Popular ItemsStatistics by CountryMost Popular Authors

    DSpace software copyright © 2002-2023  DuraSpace
    DSpace Express is a service operated by 
    Atmire NV