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dc.contributor.authorYu, Sz De
dc.identifier.citationSzde Yu, (2018) "Does fear of victimization deter online shopping?", Journal of Financial Crime, Vol. 25 Issue: 3, pp.770-783en_US
dc.descriptionClick on the DOI link to access the article (may not be free).en_US
dc.description.abstractPurpose: This paper aims to address the relationship between fear of identity theft/fraud and online shopping, while identifying the most important factors affecting online shopping. Design/methodology/approach: This study uses a mixed method approach in which the quantitative analysis identifies patterns in the data, whereas the qualitative analysis offers in-depth interpretation. Findings: More fear actually predicts more online shopping but shoppers’ trust in the website’s willingness to redress financial harm and risk-benefit analysis are the real factors in online shopping. Research limitations/implications: The sample consists of Amazon users mostly so the findings may not apply to those who never shop on Amazon or never shop online at all. Practical implications: To encourage online shopping, online shopping websites should focus on maximizing the benefit and minimizing the risk, but without addressing the risk by reassuring shoppers of their financial security, emphasizing the benefit alone is ineffective. Originality/value: This is the first study addressing online shopping in terms of fear of victimization. It is also the first study that addresses risk and benefit in relative terms as in risk-benefit analysis measured by both quantitative and qualitative methods.en_US
dc.publisherEmerald Group Publishing Ltd.en_US
dc.relation.ispartofseriesJournal of Financial Crime;v.25:no.3
dc.subjectFear of crimeen_US
dc.subjectFear of victimizationen_US
dc.subjectIdentity theften_US
dc.subjectOnline shoppingen_US
dc.titleDoes fear of victimization deter online shopping?en_US
dc.rights.holder© Emerald Publishing Limited 2018.en_US

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