Usability testing of a fall prevention toolkit
Keuter, Kayla R.
Berg, Gina M.
Hervey, Ashley Marie
Rogers, Nicole L.
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Keuter, Kayla R.; Berg, Gina M.; Hervey, Ashley Marie; Rogers, Nicole L. 2015. Usability testing of a fall prevention toolkit. Journal of the American Academy of Physician Assistants, May 2015:vol. 28:no. 5:pp 46–53
Objectives: This study sought to evaluate a fall prevention toolkit, determine its ease of use and user satisfaction, and determine the preferred venue of distribution. Methods: Three forms of assessment were used: focus groups, usability testing, and surveys. Focus group participants were recruited from four locations: two rural health clinics and two urban centers. Usability testing participants were recruited from two rural health clinics. Survey questions included self-reported prior falls, current fall prevention habits, reaction to the toolkit, and demographics. Results: Participants reported the toolkit was attractive, well-organized, and easy to use, but may contain too much information. Most participants admitted they would not actively use the toolkit on their own, but prefer having it introduced by a healthcare provider or in a social setting. Conclusions: Healthcare focuses on customer satisfaction; therefore, providers benefit from knowing patient preferred methods of learning fall prevention strategies.
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