Now showing items 1-3 of 3

    • A comparison of two evaluation techniques for technical documentation 

      Chaparro, Barbara S.; Rogers, Bonnie; Hamblin, Christopher James; Chaparro, Alex (Wichita State University, 2005-02)
      This study compared two evaluation techniques, Usability Testing and Cognitive Walkthrough, in their ability to identify errors in aviation maintenance documentation. The techniques were evaluated to see how much unique ...
    • Classification and analysis of errors reported in aircraft maintenance manuals 

      Rogers, Bonnie; Hamblin, Christopher James; Chaparro, Alex (FAA, 2008-11)
      Previous research has identified maintenance information as one of the primary causal factors of maintenance error. Incorrect maintenance information has also been cited as a contributing factor in a number of recent ...
    • Evaluation toolbox for aviation technical publications 

      Chaparro, Barbara S.; Rogers, Bonnie; Hamblin, Christopher James; Chaparro, Alex (Wichita State University, 2005-02)
      This article describes the Evaluation Toolbox (Chaparro et al., 2004) - an aid to understand the process of evaluating the usability of aviation maintenance documentation -- from the initial development stage through the ...