Browsing Business by Subject "Efficiency"
Now showing items 1-2 of 2
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The influences of online service technologies and task complexity on efficiency and personalization
(INFORMS, 2014-06)Online retailers are increasingly providing service technologies, such as technology-based and human-based services, to assist customers with their shopping. Despite the prevalence of these service technologies and the ... -
Tablets for problem-solving through a flow theory: the impact of navigation and visual appearance on perceived performance and efficiency
(Emerald, 2021-01-22)Purpose: The paper aims to investigate how a tablet's design features, namely, its navigation design and visual appearance, influence users' enjoyment, concentration and control, when using tablets for problem-solving, and ...