Browsing PSY Research Publications by Author "Berg, Gina M."

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Patient satisfaction with surgeons in a trauma population: testing a structural equation model using perceptions of interpersonal and technical care

Berg, Gina M.; Ekengren, Francie; Lee, Felecia A.; Acuna, David; Burdsal, Charles A. (LIPPINCOTT WILLIAMS & WILKINS, 2012-05)

BACKGROUND: Research has shown that interpersonal care is positively associated with patient satisfaction. The literature is not as clear concerning patient perceptions of technical care. Evaluating patient satisfaction ...