A preliminary exploration of patient satisfaction and recall based on recursive frame analysis methods

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dc.contributor.author Sechtem, Phillip R. en_US
dc.contributor.author Scherz, Julie W. en_US
dc.contributor.author DiLollo, Anthony en_US
dc.date.accessioned 2009-11-19T21:48:38Z
dc.date.available 2009-11-19T21:48:38Z
dc.date.issued 2009-05-01 en_US
dc.identifier.citation Sechtem, Phillip R., Scherz, Julie and Anthony DiLollo (2009). A Preliminary Exploration of Patient Satisfaction and Recall Based on Recursive Frame Analysis Methods . In Proceedings: 5th Annual Symposium: Graduate Research and Scholarly Projects. Wichita, KS: Wichita State University, p. 56-57 en_US
dc.identifier.uri http://hdl.handle.net/10057/2314
dc.description Paper presented to the 5th Annual Symposium on Graduate Research and Scholarly Projects (GRASP) held at the Hughes Metropolitan Complex, Wichita State University, May 1, 2009. en_US
dc.description Research completed at the Department of Communication Sciences and Disorders, College of Health Professions en_US
dc.description.abstract Created by Bradford Keeney, Recursive Frame Analysis allows for in-depth analysis of communicative events. Specifically, RFA has been applied to "therapeutic talk" involving various types of clinical scenarios. The goal of this study was to employ RFA to analyze actual video recorded physician-patient interactions to determine the relationship between various RFA constructs and patient measures of satisfaction and recall. We hypothesized that there would be a direct correlation between the number of frames and measures of patient satisfaction and recall. Preliminary findings suggest that RFA can be a useful tool for analyzing these relationships. en_US
dc.format.extent 112760 bytes
dc.format.mimetype application/pdf
dc.language.iso en_US en_US
dc.publisher Wichita State University. Graduate School en_US
dc.relation.ispartofseries GRASP en_US
dc.relation.ispartofseries v.5 en_US
dc.title A preliminary exploration of patient satisfaction and recall based on recursive frame analysis methods en_US
dc.type Conference paper en_US

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